FastVirtual Support Center

Managing your web site, hosting features, domain names, or Internet access services has never been easier. Extensive documentation, step-by-step guides, interactive help and a detailed knowledge base provide answers online. If you run into problems, 24/7 toll-free phone and email support ensures experienced help is always available.

Login/Create an Account

Log in to your account control panel, individual email mailbox or FTP account, or create a new FastVirtual account.

FastVirtual Webmail

Check your email from any computer with an Internet connection, without interfering with your primary email client.

Customer Care

Get 24/7 toll-free phone support, fast email support, or find out what other help and support options are available.

Knowledge Base (FAQ)

Visit the Knowledge Base for answers to common questions handled by FastVirtual support and sales staff.

Control Panel Guide

FastVirtual's unified account control panel allows you to instantly add and manage hosting services, domain names and Internet access, all from a single, convenient interface.

Internet Access Tools

Find local dial-up access numbers, download FastVirtual's accelerated access software, or follow step-by-step configuration guides.

Email & Mailing Lists

Get to know the email features provided with your account, including spam filtering options, email forwards, autoresponders, mailing lists and more.

Hosting Features & Tools

Find out about the features provided with all FastVirtual web hosting plans, including step-by-step guides for FrontPage, Webby (FastVirtual's online web editor) and FTP, creating custom error pages, password protection and much more.

CGI, PHP & Databases

Information about FastVirtual's CGI support, including programming guides, version details, code references and supported SSI (Server Side Includes) variables. Also provides general information about MySQL, PHP and Miva.

eCommerce & SSL

Instructions for using FastVirtual's shared secure server, plus guidelines for obtaining your own SSL certificate. This section also provides information about our BasicCart shopping cart and the Miva Merchant storefront system.

Multimedia Streaming

Step-by-step guides for adding streaming media content to your web site, including Real, QuickTime, Windows Media and TrueSpeech.

Free Web Tools

All web hosting plans include free tools and scripts to help you improve and enhance your site. All scripts are preconfigured, so don't require any programming experience to use.