Web Site Builder Help

If you need help with your Web Site Builder plan, or have questions about our services, qualified support staff are standing by 24/7 via toll-free phone and email support.

See the Web Site Builder FAQ

• General Web Site Builder Issues
  Common questions answered by FastVirtual support staff.

Access Your Account Control Panel

Your account control panel includes context-sensitive help and step-by-step guides to assist you with most Web Site Builder tasks and features.

Forget your password? Recover password online

Visit the Support Center

The Support Center provides access to many tools and features to help you get the most from your account, including step-by-step guides, detailed documentation, code samples, demos and much more.

Email a Support Technician

FastVirtual is structured around online support and we encourage you to use our support forms for questions regarding service.

Technical questions are best sent via email, as this enables support staff to provide fast assistance with ongoing queries by simply reviewing your ticket history.

Use the priority support form to send questions directly from your account control panel, or send email to support@fastvirtual.com. Remember to include your account name in your email correspondence. You should also include your password if you have questions about your account.

Call Our Customer Care Center

FastVirtual provides toll-free phone support within the United States and Canada. This is available 24 hours a day, 7 days a week (holiday times may vary).

For toll-free phone support, please call 1-877-547-4220. International customers may call the same number, subject to toll charges.