- My control panel includes the option to lock my
domain names. What does this do?
- Can I lock/unlock multiple domain names at the
same time?
- How do I configure my 1 page web? What is this?
- How do I enable URL forwarding? What is this?
- How do I enable frame forwarding? What is this?
- Once the initial frame forward has occurred, how
can I make links on the page that was loaded appear to be on the
domain that was forwarded?
- What is the purpose of frame forwarding statistics?
- What are email forwards? How can I configure email forwards?
- I already registered my domain name with another
registrar, but I like your service better. How can I transfer my
domain name to FastVirtual?
- How do I specify a static IP address as the
target for my domain name?
- Can I edit and apply settings to multiple domain
names at the same time?
- What are A records, MX records and CNAME records?
- How can I view all my active domain names?
 My
control panel includes the option to lock my domain names. What does
this do?
If you often edit your domain name settings, locking a domain adds an
extra security step and requires that you first unlock the domain
name before you can make any changes. Domain names that are locked
are also protected at the registry level from being transferred away
from FastVirtual.
Locking a domain name does not prevent you, or anyone else, from
making changes, or from transferring the domain name. It simply
requires that the domain name is unlocked before this can be done.
Can
I lock/unlock multiple domain names at the same time?
Yes. Create a group, then add your domain names to that group.
Any tasks you perform on the group, including locking/unlocking,
will then be applied to all domain names within that group.
To create a new group, access the "Domains" area of your account
control panel and select "Groups". Then simply add your new group,
and select the domain names to include in the group.
When making changes, remember to select the group instead of the
individual domain name.
How
do I configure my one-page web? What is this?
The one-page web
allows you to create a single page with your contact details
and company logo, or other image. The image can be in .gif or .jpg format,
and up to 500 KB in size. There are several templates to choose from, and
each template includes pre-set areas for your contact information and
logo.
To configure your one-page web, access the "Domains" area of your
account control panel and select the domain name you wish to edit.
Click "Configure my one page web" and follow the instructions.
How
do I enable URL forwarding? What is this?
By enabling URL forwarding and specifying a destination URL for
the forward, when someone visits your domain URL, they are
automatically forwarded to the URL you specified. The forward can be
to another domain, a directory on another domain, or any other
qualified URL.
To enable URL forwarding, access the "Domains" area of your
account control panel and click "Web service". Highlight the
domain name you wish to edit from the "Domain list", and click the
">>" button to move this to "Selected domains". Then select
"Redirect my domain to an existing URL", enter the URL you wish to
forward to, and click "Continue with changes".
How
do I enable frame forwarding? What is this?
By enabling frame forwarding and specifying a destination URL for
the forward, when someone visits your domain URL, they are
automatically forwarded to the URL you specified, but their browser
continues to display your domain URL. The forward can be to another
domain, a directory on another domain, or any other qualified URL.
Unlike URL forwarding, frame forwarding loads the destination URL
in a frame, so the URL displayed in the visitor's address bar
remains that of your domain, not the actual URL of the page that was
loaded.
To enable frame forwarding, access the "Domains" area of your
account control panel and click "Web service". Highlight the
domain name you wish to edit from the "Domain list", and click the
">>" button to move this to "Selected domains". Then select "Frame
forward my domain to an existing URL", enter the URL you wish to
call in the frame, provide a title for your page that contains the
frame (you may also provide a page description, keywords, and a
shortcut icon URL, but this is optional), and click "Continue with
changes".
Once
the initial frame forward has occurred, how can I make links on the
page that was loaded appear to be on the domain that was forwarded?
First add the following HTML tag to the pages that you are
forwarding to:
<BASE TARGET="_top">
This will ensure that the browser breaks out of the frame when
following links. If you proceed without doing this, when visitors
follow a link, your forwarded domain will open a frame within the
current frame, and this behavior will continue with the more links
they follow.
Next, change the URLs in your links on the page you are
forwarding to, so that they reference the forwarding domain, and not
the domain on which they are located.
For example, if "myforward.com" is the domain that is using frame
forwarding, and "http://www.mydomain.com/myfiles/" is the URL that
is being forwarded to, and you want to link to "http://www.mydomain.com/myfiles/mypage.html",
you should change this link to "http://www.myforward.com/mypage.html".
What
is the purpose of frame forwarding statistics?
Each time the server forwards a visitor to your target URL, this
is appended to a log file. The frame forwarding statistics page
provides access to this information, and displays daily, monthly and
yearly summaries of all forwarding activity.
Frame forwarding loads
the target URL in a frame, and a hit is logged each time that frame
is loaded. Links from the page that is loaded within the frame will
not generate further hits unless those links reference the
forwarding domain in their URL (as per this previous
FAQ).
For example, if "myforward.com" is the domain that is using frame
forwarding, and "http://www.mydomain.com/myfiles/" is the URL that
is being forwarded to, if that page includes a link to
"http://www.mydomain.com/myfiles/mypage.html", no hit would be
logged when that link is followed. However, if this link is changed
to reference the forwarding domain (as per this FAQ),
a hit would be logged each time the link was followed.
What
are email forwards? How can I configure email forwards?
Email forwards are email
addresses that automatically forward mail to other email addresses.
For example, you could set up email forwards for support, services,
info, etc. @yourdomain.com,
yet receive mail sent to any of these addresses via a single destination
email account.
FastVirtual provides single, multiple, and global email forwards.
Single email forwards are used when a single recipient address is
required. Multiple email forwards enable you forward mail to up to
15 separate recipient addresses. A global email forward will forward
all mail addressed to your domain to a single recipient address.
To set up and email forward, access the "Email" section of your
account control panel and select "Email forward" under "Add new mail
service". Enter the forward name and the destination email address,
and click "Create".
To set up a multiple email forward, access the "Email" section of
your account control panel and select "Multiple email forward" under
"Add new mail service". Enter the forward name and the recipient
email addresses (one per line), and click "Create".
To set up a global email forward, access the "Email" section of
your account control panel and select "Global email forward" under
"Add new mail service". Enter the destination email address and
click "Create".
Note: To protect customers from spam, FastVirtual
automatically blocks all mail sent to forwards from mail servers
included on the following blacklists:
- relays.osirusoft.com
- inputs.orbz.org
- relays.ordb.org
I
already registered my domain name with another registrar, but I like
your service better. How
can I transfer my domain name to FastVirtual?
Transferring your domain name to FastVirtual from your current
registrar is easy, and acts as a standard domain renewal. All that's
required is a simple email acknowledgement from the specified
administrative contact -- if you registered the domain name
yourself, this is probably you!
To transfer your domain name to FastVirtual, simply access the
"Domains" section of your account control panel, select "Transfer
domains", and enter the domain name you wish to transfer. The
transfer process is usually completed within 5 days, and will not
cause any downtime for your web site.
Note: .ws and .tv domains cannot currently be transferred.
How
do specify a static IP address as the target for my domain name?
To have your domain name point to a static IP address, access the
"Domains" area of your account control panel and click "Web service".
Highlight the domain name you wish to edit from the "Domain list",
and click the ">>" button to move this to "Selected domains". Then
select "Use a simple DNS entry", enter the IP address you wish your
domain to point to, and click "Continue with changes".
Can
I edit and apply settings to multiple domain names at the same time?
Yes. Create a group, then add your domain names to that group.
Any tasks you perform on the group will then be applied to all
domain names within that group.
To create a new group, access the "Domains" area of your account
control panel and select "Groups". Then simply add your new group,
and select the domain names to include in the group.
When making changes, remember to select the group instead of the
individual domain name.
What
are A records, MX records and CNAME records?
A records are address records. They are used to assign IP
addresses to host (domain) names. This is the standard record for
translating host names into IP addresses.
MX records are mail exchange records. They are used to create
mail routes for host (domain) names.
CNAME records are canonical name records. They are used to add
subdomains that point to other domains or subdomains. CNAME
records must point to other host names. They cannot point to their
own host name, an IP address, or a URL.
How
can I view all my active domain names?
Simply access the "Domains" area of your account control panel to
view a list of all your active domain names.
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